Frequently Asked Questions

Everything you need to know about running your apparel program.

About the program

30 days from kickoff call. We handle sourcing, decoration, store build, and employee onboarding. You review and approve. That's it.

Those are great for one-off orders. We're different. We run an ongoing program. Your store stays stocked, employees get allowances, new hires get kits automatically, and you get a dashboard. They print shirts. We run the whole program so nobody on your team has to.

We work best with companies of 25 or more employees. Below that, the economics of a managed program don't make as much sense, but reach out and we'll be honest about whether it's a fit.

Yes. Customer gifting is built in. You can have your sales team sending branded boxes within the same week your store goes live.

We don't do print-on-demand, we don't do consumer retail, and we don't do one-off t-shirt orders for your kid's soccer team. We run ongoing apparel programs for companies that care about their brand.

Operations & shipping

We ship globally through our 3PL partners. Duties, customs, local sizing. We handle it so you don't have to field Slack messages from Berlin at 2am.

Depends on the garment and the look you're going for. Embroidery for polos, caps, and outerwear. Screen print for tees and high-volume orders. We recommend the right method for each piece.

In some cases, yes. If you have existing blank garments, we can decorate them. If you have branded inventory you want to add to the store, we can integrate it. We'll figure it out on the fit call.

Their store access is deactivated. Any remaining allowance is released. It takes about 30 seconds in the admin dashboard.

Yes. We source from certified factories and can provide documentation for your ESG team. We also offer organic and recycled fabric options for most garment types.

Pricing & commitment

We build a program for your company, size, and usage. We quote after a 15-min fit call so it reflects what you actually need. Nothing upfront until we've aligned on scope.

Pause anytime. No long-term lock-in. Your inventory stays with us, and we'll spin it back up whenever you're ready.

We collect only what's needed to run the store: name, email, shipping address, and sizing preferences. All data is encrypted at rest and in transit. We never sell or share employee data.

Setup is included in the program. There's no separate build fee. You pay for garments, decoration, and fulfillment, all quoted transparently before you commit.

Still have questions?

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